Intercom Systems for Secure Visitor Access in Commercial and Strata Buildings
Professional intercom systems for strata, and commercial buildings, designed to manage visitor access, improve safety, and integrate with modern security platforms.
Southern Cross Electronic Security (SCES) designs, installs and supports intercom systems for strata, apartment and commercial buildings across Sydney, Central Coast and Wollongong. The purpose is simple, give residents and staff clear control over who can enter, without slowing daily movement.
We deploy IP, GSM, industrial and 2-wire intercom solutions selected to suit your building, cabling, and usage patterns. Systems integrate with access control, CCTV, and mobile devices so calls, unlocks, and events are logged, verified, and managed consistently across doors, lifts, and shared entry points.
Why Choose SCES for Intercom
Designed for reliable visitor entry, clear communication, and seamless system integration
Apartment and Commercial
Lobby, lift and car park entry points configured for clear, secure visitor communication
Easy for Residents and Visitors
Clear call panels, readable directories, and reliable door and gate release
Modern Upgrade Paths
IP intercoms where cabling allows, plus 2-wire upgrades for clean retrofits
App and Remote Answering
Receive calls on approved devices so staff and residents can respond offsite
CCTV and Access Integration
Intercom calls linked to door events and footage, with releases logged for traceability
Responsive Service and Support
Preventative maintenance, responsive fault support, and clear service documentation
Intercom Systems and Platforms
Commercial-grade intercom platforms for secure entries across IP, GSM and 2-Wire options
V-Tek Intercoms
2-wire and IP intercom systems designed for cost-effective upgrades and clear, reliable visitor communication
Learn more about V-Tek Intercoms
bticino Intercoms
Italian-designed and manufactured 2-wire and IP intercom platforms suited to apartment and commercial entry points
Learn more about bticino Intercoms
Akuvox Intercoms
Premium IP and 2-Wire intercom platforms featuring high-resolution video, app-based answering, and smart building integration
Learn more about Akuvox Intercoms
J&R Industrial Telephones
Rugged GSM, analogue and IP communication devices built for emergency, industrial and harsh environments
Learn more about J&R Industrial TelephonesKey Intercom Capabilities
Reliable communication, secure entry control, and clear identification at every access point
Audio & Video Clarity
High-quality audio and HD video ensure clear communication and accurate visitor identification in all conditions
Remote Door Release
Grant or deny access remotely via handset, desktop, or mobile app without being physically at the door
Mobile & Desk Station Access
Receive calls and manage entries from smartphones, tablets, or desk stations for flexible response
Integrated Camera Views
Live video feeds and snapshots linked to intercom calls for instant visual verification
Access Control Integration
Seamless integration with access control, lifts, and alarms for unified entry workflows
Secure User Management
Role-based permissions, call logs, and encrypted communications protect system access and data
Our Delivery Process
A proven workflow that takes projects from planning and deployment to ongoing service
- Entrances and call points to be covered
- Existing cabling and handsets: reuse options and limits
- Panel and monitor locations that suit users and sightlines
- Power, cabinet space and network touch points where required
- Panel selection, button layouts and directory plan
- Handset, monitor or app choices by user group
- Door release and access control integration so permissions line up
- Cabling plan or two-wire adaptors for upgrades
- Drawings and device schedule
Deliverables: drawings, device and materials schedule, acceptance criteria and a test plan
- Clean installation with labelled enclosures
- Call paths tested for audio, video and door release
- App calling configured where supported
- Logs reviewed for door release events
- Backup taken and restore process tested
- Using the panel, answering calls and releasing doors
- Directory updates and name formats
- Handover pack: drawings, device schedule and configuration backup
- Preventative checks and updates where supported
- Health monitoring where available with sensible escalation
- Spares plan for critical devices and clear SLAs
Acceptance Tests at a Glance
- Calls are clear and route to the correct users or groups
- Door releases operate correctly and are logged by user
- Audio and video quality verified at entry points
- Directory updates apply correctly and display as intended
- Backup and restore processes tested and confirmed
Typical Timelines
- Site survey: half a day for strata sites
- Design pack: two working days depending on scope
- Installation: depends on monitor and door-station count
- Commissioning and handover: typically one day per site
- Post-install changes: minor directory or routing updates supported
Warranty, Service and Ongoing Support
Structured warranty provisions, scheduled maintenance options, and dependable technical support
Three-Year Parts Warranty
Two-Year Labour Warranty
Planned Maintenance Options